Monday, January 26, 2009

Positive attitude is rated as one of the best traits

We have met people who are always complaining either about their boss, their work, their home or social life. At the same time, we also see people who are perpetually smiling and are happy. Does this mean that they are blessed in life with no problems or difficulties? Or is it just a positive attitude?

Well, positive attitude is rated as one of the best traits. Being positive puts a person in command of his entire faculties.

Satisfied employees are more productive, work more diligently and enhance the organization’s brand value. Satisfied employees demonstrate commitment to service with every customer/client. Pessimistic employees, on the other hand, work to the advantage of your competition while on your payroll. They are usually depressed and transmit these emotions not only to fellow colleagues but also to the clients/ customers.

Considering the current market scenario, it’s important to not just stay put in your job and perform, but also to stay positive and learn to cope. The current economic slowdown is indeed de-motivating for many. For instance, a BPO worker says “Last year I did not get a promotion and a good raise because my boss quit just before my appraisal. My equation with my new boss was not very great, and he gave me an average rating as he did not know me well as a performer. Now, despite the fact that I have done well, the company may not consider promotions/pay revisions. So although I deserve a good hike, I may not get it!”

Now, such instances are common at workplace. There can be various factors contributing to negativity. Lack of clear goals, unfair treatment, unhealthy rapport with the boss are all factors that make an employee develop negative feelings.

Lack of awareness and insecurity results in apprehension; this in turn can lead to negative thoughts. It is the duty of the manager to keep his/her team charged with positive energy. So, what is expected of managers to pep up their team?

Set clear directions for the team and be fair in the treatment of employees. Managers should also set examples through their own behavior.

For example, there was a team member, who was not being promoted or recognized. He worked in the same position for almost ten years; he had reconciled to himself that he was not going to grow and that he was being tolerated. Then his boss started giving him responsibilities and reinforced his trust in him. The more he delivered, the more he got. The boss changed the trust quotient, and consequently the attitude of the team member also changed. The team member now heads the Admin team in another organization.

Not everyone is lucky to have a good manager. But remember its your positive attitude that will eventually help you chug along, while keeping up your momentum. So, what is it that helps keep you positive? What should you as an employee do to keep yourself in high spirits?

Well, for one, do some physical exercise everyday. It increases the flow of oxygenated blood to the brain and works wonders. Feel good about yourself. Develop one aspect of yourself-physique, language or anything else in such a way that you start ‘owning’ it. Sometimes we are snowed down by merely looking at the bad instances we are faced with. Start appreciating the positivity in your day-to-day life. Increase the gratitude quotient. It may probably not be as bad as it appears.

How to be positive:
1. Don’t get swayed by the negative energy around you.
2. “Corridor conversations” are usually negative; so stay away.
3. Associated with winners and learn from them.
4. Get a buddy who is always positive.
5. Be confident

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