A simple way to make a good impression.
Principle 2: Smile.
If you don't do this, you are headed for trouble
The average person is more interested in his or her own name than all the other names on earth put together. Remember that name and call it easily, and you have paid a subtle and very effective compliment. But forget it or misspell it-and you have plac e yourself at a sharp disadvantage. Whenever you meet a new acquaintance, find out his or her complete name and some facts about his or her family, business or political opinions. Fix all these facts well in mind as part of the picture, and the next time you meet that person, even if it was a year later, you will be able to shake hands, inquire after the family, and ask about the hollyhocks in the backyard. Sometimes it is difficult to remember a name, particularly if it is hard to pronounce. Rather than even try to learn it, many people ignore it or call the person by an easy nickname. Most people don't remember names, for the simple reason that they don't take the time and energy necessary to concentrate and repeat and fix names indelibly in their minds. If you don't hear the name distinctly say excuse me I didn't get your name clearly. Then, if it is an unusual name, ask how it is spelled. Use the person's name several times in the conversation; try to associate it in your mind with the person's featur es, expression and general appearance. Then, when you are alone write the name down on a piece of paper, look at it, and concentrate on it, fix it securely in your mind, in this way you will gain an eye impression of the name as well as an ear impression.
Principle 3: Remember that a person's name is to that person the sweetest and most important sound in any language.
An easy way to become a good conversationalist
Listen intently; listen because you are genuinely interested. That kind of listening is one of the highest compliments we can pay anyone. The chronic kicker, even the most violent critic, will frequently soften and be subdued in the presence of a patient, sympathetic listener-a listener who will be silent with the irate fault-finger dilates like a king cobra and spews the poison out of his system. Be more eager to hear what a person has to say then even they are to tell it. Many people prefer good list eners to good talkers, but the ability to listen seems rarer than almost any other good trait. All we want when we are in trouble is a friendly, sympathetic listener to unburden yourself. That is frequently all the irritated customer wants, and the dissat isfied employee or the hurt friend. If you want to know how to make people shun you and laugh at you behind your back and even despise you, here is the recipe: Never listen to anyone for long. Talk incessantly about yourself. If you have an idea while the other person is talking, don't wait for him or her to finish: bust right in and interrupt in the middle of a sentence. If you aspire to be a good conversationalist, be an attentive listener. To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments.
Principle 4: Be a good listener. Encourage others to talk about themselves.
How to interest people
The royal road to a person's heart is to talk about the things he or she treasures most. Make an effort to find out what interests the person then get them talking about it. Talking in terms of the other person's interests pays off for both parties. When asked what reward he got from it, Mr. Herzig responded that he not only received a different reward from each person but that in general the reward had been an enlargement of his life each time he spoke to someone.
Principle 5: Talk in terms of the other person's interests.
How to make people like you instantly.
Principle 6: Make the other person feel important-and do it sincerely.
In a Nutshell: Six ways to make people like you Become genuinely interested in other people.
Remember that a person's name is to that person the sweetest and most important sound in any language.
Be a good listener. Encourage others to talk about themselves.
Talk in terms of the other person's interests.
Make the other person feel important-and do it sincerely.